• Items must be unused, unworn, and in original packaging with tags still attached.
• Returns must be initiated within 14 days of delivery.
• Proof of purchase (order confirmation or receipt) is required.

• Free size exchanges within Australia — you cover the return postage, and we’ll ship the replacement at no cost.
• Exchanges are subject to stock availability.

• Refunds are issued to your original payment method once we receive and inspect the item.
• Shipping fees are non-refundable unless the item is faulty or we made an error.

• Items marked Final Sale or heavily discounted.
• Socks (for hygiene reasons), unless faulty.

1. Email us at hello@thevibeone.com with your order number and reason for return.
2. We’ll provide a return form and instructions.
3. Send the item back in secure, protective packaging.

If you receive a damaged or incorrect product, contact us within 7 days with photos, and we’ll arrange a replacement or full refund.